Satisfaction Guaranteed!

Just some of our customers

“Hi Alan ,
Shipping arrived last night and all was safe and sound . 
Thank you so much for all your help and assistance. As I said earlier we have a few more Irish friends returning home early next year so I will definitely recommend you. You took a lot of the stress out of the move both back and forth😀” 
Best wishes Alan 

Elaine

“Everything went very smoothly and I have to compliment the teams in both Ireland and the UK, especially John-Paul who was a great credit to the company.

Thanks for all your help and the removal team along the way, made the whole thing be as painless and stress free as possible. I have found the whole team to be first class and would certainly pass on your details should any other colleagues be moving in the future.”

Rory Brown

“Dear Wayne,
My boxes were all delivered to me earlier today in perfect order. I’m delighted to have them back and want to thank you and everybody involved in this delivery so much for a great service. Thank you very much for your prompt help throughout (which was very much appreciated), thanks to Dominique and the collection team in Paris and to Noel from Mainline Express who delivered the boxes to me in Ballina today. I will recommend you to any friends who need to move personal effects from Paris to Ireland or vice versa.
Many thanks again and best regards,”

Anne Marie

Have been meaning to email you but only getting round to it now. I can’t thank you and the company enough, everything has arrived to our home in the Netherlands, and you were right, the driver quite happily helped to bring in all the boxes so we slipped him a tip and everyone was happy! The boxes are still unopened but seem on the outside to be in good condition, and the antique bureau, stool and fireguard are absolutely perfect, not a scratch! Your customer service is terrific, will be recommending RAS Group and will use your services again when needed. A big THANK YOU!!!

Joy Kearney

“Hi Solomon,
The shipping service we received from you and your colleagues was fantastic. It was efficient and everything went just as promised. It would be even better if there was a discount for repeat customers 🙂 We would do business with you again as we will have more shipping in the near future. And we would certainly recommend your service to our family and friends!
Thank you very much again!
Regards,”

Grace Tian

Recently I have been dealing with one of your consultants – Graham Wilson.
I have found that the correspondence and dealings I have had with Mr Wilson have been very professional, informative and pleasing at every stage.
Even though we have chosen to relocate to Australia without our furniture – He has really made our dealings with your company an enjoyable experience due to his good customer service skills and we would certainly recommend your company in the future.

Shauna Moran

This is Tom Dowling e-mailing from Sydney, Australia. My apologies for not e-mailing you sooner. I just want to say many thanks to yourself and RAS / Grace for the excellent work you all did to get all our belongings to the other side of the world in one piece. Everything arrived safe and sound. We have moved into our new home and are settling in to our new life in Australia. I would be delighted to recommend RAS should you require any reference in the future.

Tom Dowling

Case Study – Mary B | Dublin to California

In January we were contacted by Mary seeking information and a quote to move her personal effects from her home in Dublin to her New home in Chico, California, USA

After our phone consultation it was agreed that we would professionally pack all of Mary’s belongings for the relocation to the USA , A pack up and collection date was confirmed and we advised Mary of the necessary paperwork required to clear US customs,

We arranged a pre-move survey of the goods to establish the size of the move and if any of the goods required specialised packing or crating

On the moving day our crew foreman was on site to oversee the careful packing and loading of the furniture and personal effects, A detailed numbered inventory was taken of all the goods shipping to the USA and this inventory will be used by our American partner to verify all goods are received safely when the delivery and unpacking takes place.

The good were then loaded on to a 20ft container at her residence, which was then sealed and transported to Dublin port for shipping by Sea.

We then forwarded all the relevant paperwork as required for customs entry into the USA to our partner in California.

Our partner then acted as the import consultant and assisted with the customs clearance at port of arrival, Once the shipment was custom cleared, our partner made the necessary arrangements with Mary to deliver and unpack her goods.

On Mary’s delivery day we unloaded all the goods as per our Inventory , Unpacked and placed into each room the boxes and completed light assembly of her beds, cots and couches, When the crew was finished the unpacking we removed all boxes and debris from the house.

Please see Marys comments below

“From the moment I got in touch with the firm, I felt the greeting and attention to be exceptional. I can say this for every member of the staff. I was guided through each step to take towards moving with accuracy and professionalism.”

 

Case Study – Mary B | Dublin to California

In January we were contacted by Mary seeking information and a quote to move her personal effects from her home in Dublin to her New home in Chico, California, USA

After our phone consultation it was agreed that we would professionally pack all of Mary’s belongings for the relocation to the USA , A pack up and collection date was confirmed and we advised Mary of the necessary paperwork required to clear US customs,

We arranged a pre-move survey of the goods to establish the size of the move and if any of the goods required specialised packing or crating

On the moving day our crew foreman was on site to oversee the careful packing and loading of the furniture and personal effects, A detailed numbered inventory was taken of all the goods shipping to the USA and this inventory will be used by our American partner to verify all goods are received safely when the delivery and unpacking takes place.

The good were then loaded on to a 20ft container at her residence, which was then sealed and transported to Dublin port for shipping by Sea.

We then forwarded all the relevant paperwork as required for customs entry into the USA to our partner in California.

Our partner then acted as the import consultant and assisted with the customs clearance at port of arrival, Once the shipment was custom cleared, our partner made the necessary arrangements with Mary to deliver and unpack her goods.

On Mary’s delivery day we unloaded all the goods as per our Inventory , Unpacked and placed into each room the boxes and completed light assembly of her beds, cots and couches, When the crew was finished the unpacking we removed all boxes and debris from the house.

Please see Marys comments below

“From the moment I got in touch with the firm, I felt the greeting and attention to be exceptional. I can say this for every member of the staff. I was guided through each step to take towards moving with accuracy and professionalism.”

 

Case Study – Mr. Murphy | Import from Sydney

In December 2018 our imports department received notification of the client’s inbound shipment from Sydney.

Upon receiving this information the client was contacted by one of our team by e-mail to advise what documentation is needed in order to process the customs clearance in Ireland.

The client supplied the documentation required prior to the arrival of the container.

This was checked, verified and confirmed by the import Co-Ordinator to the client.

Once the container arrived into Dublin port the client was advised and the client’s paperwork was submitted to Customs at Dublin port for review and Customs clearance.

Customs responded 4 days after the paperwork was submitted to ask for further proof of residence in Ireland in this client`s case that was a utility bill or an employment letter.

This was provided by the customer and sent directly to Customs at the port.

Upon receipt, Customs then sent through a release with the transfer of residence clearance form.

With this document we could remove the container from the port and deliver the goods directly to the client’s house for unloading by our unpacking crew.

All the goods were placed to countertop and the furniture unwrapped and assembled, all discarded packaging was removed and the client signed of the delivery documents in goods order, with the comments, Excellent Service both Origin and Destination.

 

 

Case Study – Mr. Murphy | Import from Sydney

In December 2018 our imports department received notification of the client’s inbound shipment from Sydney.

Upon receiving this information the client was contacted by one of our team by e-mail to advise what documentation is needed in order to process the customs clearance in Ireland.

The client supplied the documentation required prior to the arrival of the container.

This was checked, verified and confirmed by the import Co-Ordinator to the client.

Once the container arrived into Dublin port the client was advised and the client’s paperwork was submitted to Customs at Dublin port for review and Customs clearance.

Customs responded 4 days after the paperwork was submitted to ask for further proof of residence in Ireland in this client`s case that was a utility bill or an employment letter.

This was provided by the customer and sent directly to Customs at the port.

Upon receipt, Customs then sent through a release with the transfer of residence clearance form.

With this document we could remove the container from the port and deliver the goods directly to the client’s house for unloading by our unpacking crew.

All the goods were placed to countertop and the furniture unwrapped and assembled, all discarded packaging was removed and the client signed of the delivery documents in goods order, with the comments, Excellent Service both Origin and Destination.

 

 

Location

RAS Removals Group - Unit 201 Northwest Business Park, Blanchardstown, Dublin 15

Phone

+353 1 9631250

Email

info@ras-group.ie

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